“Our team was tasked with defining what collective and individual actions should be targeted to raise the effectiveness of talent development within our franchise. We knew there were many avenues to the goal, but wanted to be as deliberate, efficient and effective as possible. For this reason we brought in Kathy Hart to guide our efforts. She partnered with us to define common language and developed a visual so everyone was clear about the message. She then held 1:1 conversations with managers to identify what behaviors were working well and where there were improvement opportunities.
The results of her work pinpointed what was needed to effectively improve our talent development efforts. Kathy took the guesswork out of the equation, and propelled us significantly forward to achieve our mission. Besides bringing her amazingly clear and focused insights on how to tackle the problem, Kathy is such a delight to work with. She challenged our thinking, celebrated our successes, and deeply cared about how to inspire and engage our managers. I would strongly recommend her services to support your organizational effectiveness efforts.”