“Kathy worked with the staff of the Oakland East Bay Symphony for a full day retreat in July 2014, and held a follow up full day retreat with the senior staff a month later. She was extremely effective at putting the group at ease, engaging the staff, and making the whole process fun and entertaining. Kathy took the time to meet with me ahead of time to ensure we had clearly defined mutual goals and built an agenda based on these conversations. We achieved a lot during those two days. We came out of the process with some clear documents outlining key achievements and our major challenges moving forward. We also started work on developing strategies to address the challenges and developed working templates that we could pick up later and continue.”

Steven PayneExecutive DirectorOakland East Bay Symphony